TOGETHER WE CARE BETTER

DELIVERING HEALTHCARE WHEREVER YOU MAY BE

Applies to new sign-ups only
This promo is only applicable for Singapore-registered companies.

OVERVIEW

Transport is the most critical part of a pharmaceutical logistics chain. To ensure product viability, you need a shipping provider who can meticulously control the entire distribution chain and deliver medicines in intact condition.

CHALLENGES

To fulfil our promise to you, we ensure that all requirements for the competent handling and transport of your pharmaceuticals are satisfactorily met.
For example, our pharmaceutical exports to the European Union (EU) adhere closely to Good Distribution Practices (GDP), guaranteeing the quality and security of their distribution.

OUR PRIORITIES

Efficient and speedy
movement
Regulatory compliance
Protection and maintenance of medicinal quality
We transport pharmaceuticals with only the highest quality standards, powered by:
  • Specialized equipment to ensure minutely controlled storage environments.
  • Highly trained handling personnel.
  • Decades of experience working with global, regional, and national regulations.
  • Readily available options in GDP-compliant, temperature-controlled modes of transport and carrier.
  • Closely managed logistical performance with real-time visibility.

Source: https://www.dhl.com/global-en/home/industry-sectors/life-sciences-and-healthcare/solutions/pharma.html

PHARMACEUTICAL AND MEDICINAL COMMODITIES FREQUENTLY EXPORTED BY DHL

GUIDELINES AND FREQUENTLY ASKED QUESTIONS

What doesn’t DHL ship?

  • Alprazolam (-zolam)
  • HighlyCannabis (incl. medicinal*)
  • Clonazepam
  • Cocaine
  • Diazepam (-zepam)
  • Hallucinogens
  • Ketamin
  • Methamphetamine
  • Narcotic analgesics
  • Opioids
  • Stimulants

*Although some countries allow the importation of medicinal cannabis, our network currently still prohibits its transportation.

Is there a limitation on quantity per shipment?

  • Prescription drugs for personal use: Supply for 3 months (or 90 days).
  • Anti-asthma dry powder inhalant: 50ml maximum.

What are the necessary documents for the customs clearance of personal-use pharmaceuticals at the destination country?

  1. Latest updated prescription.
  2. Accurate invoice.
  3. Documentation with specific product name, import quantity, and reason for import.

Source: Good Trade and Distribution Practices for Starting Materials (Revision)

What are the necessary documents for the customs clearance of business-use pharmaceuticals at the destination country?

Documents issued by the national regulatory authority (NRA) in the importing country, attesting that:

  1. The importer is duly authorized to import the medical products
  2. The product is duly authorized to be marketed or permitted to be imported into the importing country, supported by:
    • A batch release certificate issued by the manufacturer.
    • Safety data sheet.
    • Relevant invoice, bill or delivery slip for the batch, including product name, batch number, quantity and expiry date.
    • Any other documentation required by national or regional legislation for customs clearance, e.g. a certificate in accordance with the WHO Certification Scheme.

Source: Good Trade and Distribution Practices for Starting Materials (Revision)

How long does it take for my shipments to arrive overseas?

DHL can deliver to your overseas recipient in as short as 3 to 5 business days, excluding clearance delays and other uncontrollable circumstances.


How are shipping costs calculated?

Shipping costs are determined based on volumetric weight and the destination country of your choosing.

STARTING YOUR PARTNERSHIP WITH DHL

Since we constantly create advanced industry solutions to go hand-in-hand with our business customers’ demands, you can be reassured that we are fully ready to respond to your needs as the automative industry continues to expand exponentially.
EVERYTHING IS ONLINE
MyDHL+ is our reputed online platform with comprehensive integrations to offer a one-step virtual hub for all of your shipping needs.
A World of MyDHL+ Advantages
Shipment booking and arrangements
Supply procurement and ordering
Packaging best practices and advice
Paperless customs documentation
Direct imports
Log in and start shipping!
Go to MyDHL+Opens in a new window.

PACK IT RIGHT

While we ensure the best in bringing your shipments thousands of miles across the lands and seas, a good packaging job done by you will also help shipments get delivered in intact conditions!
We are here to guide your packaging every step of the way. Just reach out to DHL Customer Service at 8811 7000 anytime you need further assistance.

DHL EXPRESS EASY

Enjoy fast and easy worldwide delivery even when you haven’t applied for your DHL account number. Send important items to anywhere in the world by dropping them off at your nearest DHL ServicePoint.
Enjoy Express Easy!
Worldwide delivery with fast transit times
Dutiable shipments
Free DHL packaging
Self-packing at ServicePoint
Delivery receipt with signature
Transparent tracking
Uncomplicated pricing
Safety & security
Get 10% discount. Use DHLCA10 for cash or DHLCC10 for credit card payments.
Terms and Conditions:
  • All B2C customers can avail a special 10% discount when they use the code DHLCA10 for cash or DHLCC10 for credit card payments. Discount is not convertible to cash and applicable for published rates only and VAT will still be applied. Express Easy products are not included in the promo.
  • Promo is valid from February 19 – December 31, 2022 for outbound shipments only available at Cash Pick-Up (Call and Online Transactions).
  • This promotion is only applicable to DHL Express retail customers. DHL Express account holders are not qualified to join.
  • Offer is not valid in conjunction with any other offers or promotions.
  • Per DTI Fair Trade Permit No. FTEB—137477 Series of 2022.