HASSLE FREE IMPORTING

FROM THE WORLD TO YOUR DOOR ​​

Applies to new sign-ups only
This promo is only applicable for Singapore-registered companies.

However big or small your logistics needs, you can always experience the speed, security, and reliability for which we are known all over the world — created for your utmost convenience.

YOU SHOULD KNOW:
The 5 elements of importing

DUTIES AND TAXES
are chargeable to your imported goods valued at Php 10,000 and above.
GOODS DESCRIPTION & VALUE DECLARATION
must be comprehensive and accurate to avoid additional inspections and delays.
SHIPMENT VALUE UPGRADE
are sometimes required by customs. Show your proof of payment to verify your declared values.
SHIPMENT CONSOLIDATION
may be done if shipments arrive on the same master airwaybill. Please show separate payment as proof to treat as individual shipments.
OVERSEAS FILIPINO WORKER (OFW)
may be exempted from duties and taxes upon shipper’s notification to DHL.
*subject to terms and conditions

YOU SHOULD KNOW:
The steps of importing via MYDHL+

AS EASY AS ABC:
Using our online Duty Payment Portal

RECEIVE SHIPMENT ALERTS
via SMSes or emails with links to make your payment.
SMS
Email
VIEW DETAILED PAYMENT BREAKDOWN
when you log in to the Advance Duty Collection (ADC) tool. Pay easily with your credit card.
PLAN A SMOOTH RECEIVING PROCESS
with detailed shipment info including your expected release and delivery dates.

USEFUL SELF-HELP TOOLS
Shipping the way you like

Whatever, whenever, or however you need to deliver, we have the right solutions in store. Make the most use of our free and intuitive online self-help tools to manage shipments on your terms and smoothen your shipping processes.
LIVE CHAT
Speak to a dedicated Customer Service Advisor. Now available 24/7.
Chat live now
DHL EXPRESS MOBILE APP
DHL Express right in your pocket! Download the app today.
DHL DIGITAL ASSISTANT
Get the best 24/7 DHL digital assistance via WhatsApp.
Add +63 2 82713766 to your contacts and message “Hi” on WhatsApp to get started or scan the QR code on the right.
SHIPMENT TRACKING & RATE QUOTE
Scan these QR codes to connect with our team to provide you instant shipping rates and help you book your shipment quickly.
Our team is available from Monday to Friday, 8:00 AM to 5:00 PM