DHL Import Express

Collect shipment for individual importers.
Need import shipping from abroad to Japan?

THE DIFFERENCE WITH DHL EXPRESS

SPEED

Whether it's our time-saving online shipping application or industry-leading transit times, we keep your shipments moving at full-speed.

SPEED

SERVICE

VALUE

SERVICE

From waybill preparation to delivery, we're focused on making every part of your shipping experience as fast, efficient and simple as possible.

SPEED

SERVICE

VALUE

VALUE

With competitive upfront pricing for door-to-door delivery, we maximize your budget by tailoring affordable solutions that meet your needs.

SPEED

SERVICE

VALUE

Why an express option

  • Retailers who offer express shipping grow 1.6 times faster than those who don't
  • Average basket level increased by up to 71%*
  • An Express courier service option increases customer choice and speeds up delivery
  • 45% of shoppers have abandoned an online basket because of unsatisfactory delivery options
  • 39% of these shoppers said it was because delivery would take too long

*Statistics from current DHL customers

Frequently asked question

Get end-to-end tracking and round-the-clock updates with 24/7 phone support only we can deliver.
  • Which currency will shipping costs be calculated in?

All charges are negotiated locally and billed in Singapore Dollars (SGD).

  • Is this offer available for existing customers?

This offer is only available for new customers who do not have a DHL Express account yet.

DHL offers collect shipping service individual customers can use for their import.

You can import things you accidentally left behind at the hotel for your recent overseas trip.

• No account registration
• Online shipment preparation
• Payment by credit card
• Import service available from many countries

<How to Use>

Both companies and individuals can use this service by preparing shipping document on our website. DHL account or any registration is not necessary. Please access My DHL+ and provide the necessary information. Then you can finish shipping preparation as well as instructions to your shipper. Shipping costs and other charges must be paid by credit card. DHL Import Express is very useful when you have to do import just once or very urgently.

<Attentions>

* This is not an export service that enables shippers from Japan to make recipients pay for shipping.
* If your recipients need to pay for shipping, they are expected to contact their local DHL Customer Service.