Emergency Situation Surcharge (ESS) Adjustment – Effective 24th and adjusted as per 1 st July

Given the significant impacts of COVID-19 on the global aviation industry and in order to help us maintain reliable and high-quality delivery services for you and your customers, DHL Express introduced a temporary Emergency Situation Surcharge (ESS) in early April.


Since the onset of this global pandemic, DHL teams have been working around the clock, continually adapting and adjusting the operations of our global network to align with new developments, regulatory requirements, and constant changes in capacity and demand.


ADJUSTMENT OF THE EMERGENCY SITUATION SURCHARGE EFFECTIVE JULY 1ST, 2020


As market conditions continue to evolve with the ongoing COVID-19 situation, the Emergency Situation Surcharge (ESS) will be adjusted downwards effective July 1st, 2020.


This adjustment reflects changes in market dynamics and air capacity availability. Given expected reductions to our additional costs out of China and Hong Kong, we will make a downward adjustment for the following origin/destination combinations:


- China to Europe/Americas/Rest of World: from € 1.80 p/kg to € 0.90 p/kg

- China/Hong Kong to Australia/New Zealand: from € 1.80 p/kg to € 1.65 p/kg


Below, you will find the details of the adjusted Emergency Situation Surcharge per origin and destination combination. (Charge in EURO per KG).


DHL Express Emergency Situation Surcharge as of July 1st, 2020

For your reference, below you will find the current Emergency Situation Surcharge, as applied since May 24th, 2020.
Please note that the Emergency Situation Surcharge is a temporary charge, which allows us to cover part of the operating cost increases and the necessary air network adjustments. We will continue to evaluate and adjust the ESS as market conditions evolve for the duration of this emergency situation.

In what circumstances will the surcharge apply?

The Emergency Situation Surcharge will continue to be applicable to all Time Definite International (TDI) shipments.

 

The ESS will not be applicable to Day Definite International (DDI – road) or Time Definite Domestic (TDD) shipments. Life Sciences and Healthcare customers and DHL Medical Express (WMX) shipments continue to be exempt from the ESS.

 

We kindly ask you to ensure that your invoice approval cycles and processes have been updated accordingly, to avoid any delays.

1 Hong Kong and Macau.

2 Rest of Asia (Asia excluding China and Hong Kong) = Bangladesh, Brunei, Bhutan, Cook Islands, Fiji, Indonesia, India, Japan, Cambodia, Kiribati, South Korea, Laos, Sri Lanka, Myanmar, Maldives, Malaysia, Mongolia, New Caledonia, Nepal, Nauru, Niue, North Korea, Tahiti, Papua New Guinea, Philippines, Pakistan, Solomon Islands, Singapore, Thailand, Timor Leste, Tonga, Tuvalu, Taiwan, Vietnam, Vanuatu, Samoa. Australia, and New Zealand as origin only.

3 All shipments from Australia/New Zealand/Papua New Guinea to Australia/New Zealand/Papua New Guinea will be charged €0.20/kg regardless of billing location.

 

The charge will be applied pro rata based on the chargeable weight (invoiced weight) of a shipment. For example: for a 0.5 kg shipment, half of the ESS will be charged.

 

Fuel charge will be applied.

©DHL Express 2020