Emergency Situation Surcharge (ESS) Adjustment – Effective August 24th, 2020 and adjusted as per November 7th, 2021

Given the significant impacts of COVID-19 on the global aviation industry and in order to help us maintain reliable and high-quality delivery services for you and your customers, DHL Express introduced a temporary Emergency Situation Surcharge (ESS) in early April.

 

Since the onset of this global pandemic, DHL teams have been working around the clock, continually adapting and adjusting the operations of our global network to align with new developments, regulatory requirements, and constant changes in capacity and demand.

 

ADJUSTMENT OF THE EMERGENCY SITUATION SURCHARGE EFFECTIVE November 7th, 2021 

 

As market conditions continue to evolve with the ongoing COVID-19 situation in combination with the cost associated with capacity constraints in the global air network during the peak period, the Emergency Situation Surcharge (ESS) will be adjusted effective November 7th, 2021 until February 13th, 2022.

 

We will update customers before February 13th 2022 about the development of market conditions and the subsequent evolution of the Emergency Situation Surcharge.

Although the ESS surcharge for most lanes will not change, we are making adjustments for specific origin/destination combinations.

This adjustment reflects changes in market dynamics and air capacity availability during the peak period, and operational restrictions imposed related to COVID-19 measures from local governments.

 

The adjustments are summarized below:

  • Origins China and Hong Kong to destinations in the Americas region: From €0.90 to €2.00 p/kg
  • Origins China and Hong Kong to destinations in the Europe region: From €0.90 to €1.25 p/kg
  • Origins Europe, Americas and Rest of World to destination Australia and New Zealand: From €0.20 to €2.00 p.kg

Below, you will find the details for the adjusted ESS per origin and destination combination.

 

DHL Express Emergency Situation Surcharge as of November 7th, 2021 (Charge in Euro per Kg and darker colored cells denote the adjusted ESS):

 

DHL Express Emergency Situation Surcharge as of August 24th, 2020 (Charge in Euro per Kg)

Please note that the Emergency Situation Surcharge is a temporary charge, which allows us to cover part of the operating cost increases and the necessary air network adjustments. We will continue to evaluate and adjust the ESS as market conditions evolve for the duration of this emergency situation.

In what circumstances will the surcharge apply?

The Emergency Situation Surcharge will continue to be applicable to all Time Definite International (TDI) shipments.

 

The ESS will not be applicable to Day Definite International (DDI – road) or Time Definite Domestic (TDD) shipments. Life Sciences and Healthcare customers and DHL Medical Express (WMX) shipments continue to be exempt from the ESS.

 

We kindly ask you to ensure that your invoice approval cycles and processes have been updated accordingly, to avoid any delays.

1 Hong Kong and Macau.

2 Rest of Asia (Asia excluding China and Hong Kong) = Bangladesh, Brunei, Bhutan, Cook Islands, Fiji, Indonesia, India, Japan, Cambodia, Kiribati, South Korea, Laos, Sri Lanka, Myanmar, Maldives, Malaysia, Mongolia, New Caledonia, Nepal, Nauru, Niue, North Korea, Tahiti, Papua New Guinea, Philippines, Pakistan, Solomon Islands, Singapore, Thailand, Timor Leste, Tonga, Tuvalu, Taiwan, Vietnam, Vanuatu, Samoa. Australia, and New Zealand as origin only.

3 All shipments from Australia/New Zealand/Papua New Guinea to Australia/New Zealand/Papua New Guinea will be charged €0.20/kg regardless of billing location.

 

The charge will be applied pro rata based on the chargeable weight (invoiced weight) of a shipment. For example: for a 0.5 kg shipment, half of the ESS will be charged.

 

Fuel charge will be applied.

©DHL Express 2022