Emergency Situation Surcharge (ESS) Adjustment – Effective February 14th and adjusted as per April 10th, 2022
The Emergency Situation Surcharge (ESS) is a temporary surcharge to cover operating cost increases due to an emergency out of DHL’s control.
This includes (but is not limited to) changes in market dynamics and air capacity availability. We will continue to evaluate and adjust the ESS as market conditions evolve for the duration of the emergency situation.
As market conditions continue to evolve with the ongoing situation, the Emergency Situation Surcharge (ESS) will be adjusted effective April 10th, 2022.
Although the ESS surcharge for most lanes will not change, we are making adjustments for specific origin/destination combinations. This adjustment reflects changes in market dynamics, air capacity availability and operational restrictions.
Below, you will find the details for the adjusted ESS per origin and destination combination. Please note that this updated table will be converted in local currency where applicable.
In EURO per KG - DHL Express Emergency Situation Surcharge as of April 10th, 2022.
In EURO per KG - DHL Express Emergency Situation Surcharge as of February 14th, 2022
Please note that the ESS is a temporary charge, which allows us to cover part of the operating cost increases and the necessary air network adjustments. We will continue to evaluate and adjust the ESS as market conditions evolve for the duration of this emergency situation.
In what circumstances will the surcharge apply?
The Emergency Situation Surcharge will continue to be applicable to all Time Definite International (TDI) shipments.
The ESS will not be applicable to Day Definite International (DDI – road) or Time Definite Domestic (TDD) shipments. Life Sciences and Healthcare customers and DHL Medical Express (WMX) shipments continue to be exempt from the ESS.
We kindly ask you to ensure that your invoice approval cycles and processes have been updated accordingly, to avoid any delays.
The charge will be applied pro rata based on the chargeable weight (invoiced weight) of a shipment. For example: for a 0.5 kg shipment, half of the ESS will be charged.
Fuel charge will be applied.
1 Hong Kong and Macau.
2 Rest of Asia (Asia excluding China and Hong Kong) = Brunei, Bhutan, Cook Islands, Fiji, Indonesia, Japan, Cambodia, Kiribati, South Korea, Laos, Myanmar, Maldives, Malaysia, Mongolia, New Caledonia, Nauru, Niue, North Korea, Tahiti, Papua New Guinea, Philippines, Solomon Islands, Singapore, Thailand, Timor Leste, Tonga, Tuvalu, Taiwan, Vietnam, Vanuatu, Samoa.
As destination only: India, Pakistan, Bangladesh, Sri Lanka, Nepal.
Australia, and New Zealand as origin only.
3 All shipments from Australia/New Zealand/Papua New Guinea to Australia/New Zealand/Papua New Guinea will be charged €0.20/kg or $0.20/kg regardless of billing location.
4 South Asia= India, Pakistan, Bangladesh, Sri Lanka, Nepal.
5 Europe = Andorra, Faroe Islands, Greenland, Canary Islands, Liechtenstein, Monaco, San Marino, Vatican City State, Albania, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Falkland Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Republic of Ireland, Israel, Italy, Jersey, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Lithuania, Luxembourg, Malta, Republic of Moldova, Republic of Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Russian Federation, Republic of Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, United Kingdom, Uzbekistan.
6 Americas = American Samoa, Cuba, Federated States of Micronesia, Guam, Marshall Islands, Commonwealth Mariana Islands, Puerto Rico, Palau, Virgin Islands (US), Anguilla, Antigua, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, French Guyana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nevis, Nicaragua, Panama, Paraguay, Peru, St. Barthelemy, St. Eustatius, St. Kitts, St. Lucia, St. Maarten, St. Vincent, Suriname, Trinidad and Tobago, Turks and Caicos Islands, United States of America, Uruguay, Venezuela, Virgin Islands.