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DHL Korea Co., Ltd. (the “Company”) hereby intends to obtain your consent to the collection and use of your personal information in order to carry out the transportation of goods and customs clearance procedures for your products. 

  1. After shipping at DHL Service Points, 5% of total payment will be automatically credited as DHL Reward Points. Accumulated points can be redeemed as cash equivalent for your next shipment. (Redeeming reward points is not applicable to Platinum members)

  2. Reward points expire after 12 months from the point of earning them and are no longer redeemable after this date.

[Mandatory] Consent for collection and use of personal Information

DHL KOREA LTD will collect following personal information for using our service


Recipient information (name, company, country/region, address, email address, phone number, and other contact information), details of the goods, nsurance status, date of shipment/arrival, payment information, payment method of customs and value added tax


Transport of goods and customs clearance services, earning of DHL Reward points, sending delivery notice messages

Retention period

Until fulfilments of the purpose 

※ Customers have the right to refuse to consent to the collection and use of their personal information set forth above. However, if a customer refuses to provide consent, such customer will not be able to execute and implement the agreement with the Company and will not be able to receive the transportation and customs clearance services.

[Optional] Consent for collection and use of personal information (marketing information transmission)


Name, Company, Email Address, Cell Phone Number


Service and product advertisement, DHL newsletter, promotional invitation, customer survey via e-mail, phone call, mail, SMS, mobile messenger. User verification on Kakao Channels of DHL Korea

Retention period

5 years from collection

※ You may refuse to provide and of above personal information. However, if you refuse to provide personal information, you are not able to participate in promotion and have useful information from DHL KOREA LTD

Consignment of personal information

DHL Korea entrusts the following marketing tasks to 3rd party providers

3rd party name

Crane Communication

Purple INC

Samjung Data Service, Direct Sends, Biztok, Kakao

ION DotDigital


Consigned tasks

Social media management, Event operation(Promotional Giveaway Sending) 

Promotional Giveaway Sending

Text messages via SMS, Kakao talk

Event website hosting, Internet platform service

Survey service