You decide how we deliver!

DHL wants to guarantee a fast and smooth delivery of your shipments. In order to make things easier for you, you can select one (or both) of the delivery options below. When you are often away during office hours, you can give DHL the permission to leave shipments addressed to you with your neighbours or you can ask us to deliver only on specific days when you are at home .

We advise you to select both options. In that case DHL will only deliver your Day Definite shipments on the days you selected. Should you be absent at the time of delivery, DHL will deliver your shipment with one of your neighbours.**

If we receive your online request by 17:30, this agreement will come into force as of the next working day. You can easily terminate this agreement by sending an email to parcelbe.cs@dhl.com mentioning which delivery option you would like to be stopped, as well as your full address and contact data.

DELIVERY TO NEIGHBOURS**
DHL will first attempt to deliver my shipment at my (company) address. When closed / nobody present, DHL can leave my shipment with one of my neighbours in the same street. If my neighbour accepts the shipment, he/she will have to sign for receipt on the hand terminal of the driver. I will receive a card in my mailbox mentioning the name and house number of the neighbour who has accepted my shipment.
In my absence DHL Parcel can leave my shipments with my neighbours

ONLY DELIVER WHEN I AM AT HOME
If you (or your partner) are always at home on (a) specific working day(s), this option may be the ideal solution for you. By selecting this option you agree that DHL Parcel Belgium will only deliver at your (home) address on the day(s) you have indicated below.
Only deliver at my address on the days mentioned below
I agree that DHL Parcel Belgium will only deliver at my address on the day(s) indicated below.






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